PRIVACY POLICY

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from kveikshop.no (the “Site”).

 

 

PERSONAL INFORMATION WE COLLECT

 

The Personal Information we collect depends on what information you provide us, how you use our services, and what permissions you grant.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

 

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

   

 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card numbers), email address, and phone number. We also collect information you enter when you contact us, such as email messages you send us. We refer to this information as “Order Information.”

 

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

 

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

 

SHARING YOUR PERSONAL INFORMATION

 

We share your Personal Information with third parties to help us use your Personal Information, as described above. 

 

We use Wix to power our online store.

Wix may collect, store and process certain personal information of the Site’s users (“Users-of-Users Information”), on our behalf, and at our discretion. For instance, Wix may store contacts imported from our email lists, or other contacts acquired via our Site. Wix are for these purposes considered as a “Processor” and not a “Controller” as defined in the European Union General Data Protection Regulation (“GDPR”) of such Users-of-Users Information. Wix has no direct relationship with Users-of-Users whose Personal Information it processes. Wix state that they do not sell the information of Users-of-Users. If you wish to request to access, correct, amend, or delete inaccurate Personal Information processed by Wix on our behalf please contact us such that we can retrieve this information.

You can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy.

We use Stripe as our payment platform. 

Stripe receive your payment information, such as  payment method information (such as credit or debit card number, or bank account information), purchase amount, date of purchase, and payment method, as well as your name, email, billing or shipping address and in some cases your transaction history to authenticate you. Stripe state that they do not use, share, rent or sell the Personal Data of our their users or users-of-users for interest-based advertising. If you wish to request to access, correct, amend, or delete inaccurate Personal Information processed by Stripe on our behalf please contact us such that we can retrieve this information.

You can read more about how Stripe uses your Personal Information here: https://stripe.com/en-gb-no/privacy.

We use Google Analytics to help us understand how our customers use the Site.

When you visit sites that use Google Analytics, Google and a Google Analytics customer (such as ourselves) may link information about your activity from that site with activity from other sites that use Google’s ad services.

Google Analytics relies on first-party cookies, which means the cookies are set by the Google Analytics customer. Using our systems, data generated through Google Analytics can be linked by the Google Analytics customer and by Google to third-party cookies that are related to visits to other websites. For example, an advertiser may want to use its Google Analytics data to create more relevant ads, or to further analyse its traffic. If you wish to request to access, correct, amend, or delete inaccurate Personal Information processed by Google on our behalf please contact us such that we can retrieve this information

You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

 

You can read more about how Google Analytics you’re your Personal Information here: https://support.google.com/analytics/answer/6004245?p=privpol_data&hl=en&visit_id=637364934783794059-4213758506&rd=1

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

 

We use your personal information for remarketing. When we send you emails to communicate products we believe will be of interest to you, we use your name and email address, which we acquired when you make a purchase in our online store. When you subscribe to our mailing list you consent to us contacting you about products we believe you will be interested in. You can unsubscribe at any moment by emailing 'unsubscribe' to hello@sphericspirits.com

We also use Google ads for remarketing. 
Google shows ads across websites that you are using. Ads you see on these websites are based on your past visits to websites by using cookies. When you visit our website and agree to our cookies, you may later see products from our store advertised on future websites you visit. If you wish to request to access, correct, amend, or delete inaccurate Personal Information processed by Google on our behalf please contact us such that we can retrieve this information.

You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

You can opt out of targeted advertising by:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe as Wix and Google store site data in a number of locations.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We are required by law (the accounting act) to preserve some of this information, such as your purchase history at our company in our customer ledger for bookkeeping purposes. We will delete this information when it is no longer required for these purposes. 

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@sphericspirits.com